Ethernet/IP - Troubleshooting
Troubleshooting of Ethernet/IP instances and items
This article explains the various error messages for the Ethernet/IP Connector and helps troubleshooting.
Error messages
Both instance and items can have errors. These are showed on the portal and the following sections describes the error and how to solve them.
Instance
| Error message | Description | Solution |
|---|---|---|
| Timeout connecting | The IP address is not responding. | Check the IP address and that you can ping it. Ensure that SIA is in the same network as the controller |
Item
| Error message | Description | Solution |
|---|---|---|
| Tag not found | The tag was not found in the controller | Check the naming or addressing in the controller and validate with the configuration in SIA |
| Error creating tag Error reading Error writing |
Unknown error. | Contact support |