Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Home
  • Knowledge base
  • Contact Us
  • Home
  • Configuration in the Web UI
  • System

Restarting the software and the device

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Installation & Technical information
    Introduction SIA Connect Standalone SIA Connect ANY-Ware Cellular & WiFi connectivity
  • Configuration in the Web UI
    Getting started with the UI Connectors Instances Items Mapping Data System Network Tools & Add-ons DigiCert IoT Trust Manager
  • Connectors
    Siemens S7 Azure Ethernet/IP Mitsubishi MELSEC OPC-UA Server SQL MQTT Omron Host Link REST API Omron FINS Keyence Beckhoff TwinCAT BACnet Virtual OPC-UA Client MS SQL File M-Bus Modbus
  • Scripting & Variables
    Data formatting
  • Developers
    API documentation Shadow API
  • Tutorials & Guides
    InfluxDB Azure IoT Hub & Device Provisioning Service Azure IoT Central Azure IoT Edge device AWS IoT Core - Amazon Web Services Microsoft Power BI KaaIoT Siemens S7 AVEVA Insight SIA Connect Demo Rack Grafana
  • General
+ More

Articles in this section:

  • Manage settings & system information
  • Updating the system
  • Export & Import configuration
  • Restarting the software and the device
  • Activating license
  • Updating the system with Beta and custom releases

In the occasion of a problem, a restart of either the SIA service or the full SIA can help. This can be done by navigating to the "System" menu.

  • In the SIA portal go to System
  • In the settings view locate Restart

Soft restart is quicker and will restart the SIA service.

Hard restart might take a bit longer and will restart the SIA device. This is especially useful in case something seems stuck.

refresh reboot

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Reset network configuration to default
  • Updating the system
  • Manage settings & system information
  • Export & Import configuration

0
0
Expand